aerith Legal Notice and Jurisdictional Service Statement

On mobile we design flows for Android install paths and for iOS browser access; we describe how the steps look on a phone and how a verification screen loads. We at aerith present this notice to explain where our services are available and how users should check local rules before accessing features such as sportsbook markets, live-dealer tables, slots and esports markets.

Our aim is to set out the legal framing for use. The text below clarifies account eligibility, the role of local law, how we handle basic data requests, and where to send legal enquiries. Access to the product is available only where local law permits.

Details about aerith availability and user eligibility

We do not offer our services in jurisdictions where online wagering is prohibited. It is each visitor's responsibility to verify that access and use comply with the laws that apply to them. We operate a regional payments stack that supports DANA, e-wallet and mobile banking alongside local payment, online payment and e-wallet; those methods are presented for convenience where allowed.

Example: a user in Jakarta may load the mobile site and review identity verification steps before choosing a payment method. If they attempt to use a payment routed through mobile banking we will show the required prompts and document checklist. For local context, see service notes for Jakartatransaction guidance for local payment and event coverage notes for Liga 1

Account eligibility and verification

We require a completed account verification before enabling certain transactions or live-dealer access. Verification examples show an identity document upload and a short selfie confirmation on the phone camera. We review documents against our internal checks and may request additional information if identity or payment routing needs clarification.

1. Register

   Create an account and confirm your email or SMS contact.

2. Verify

   Upload the documents requested and complete the selfie step.

3. Deposit

   Choose an available local payment option such as online payment or e-wallet.

We process withdrawal requests after verification checks are complete. Our review includes confirming the payment route and matching beneficiary details. Users should expect communication from our support team if a submission requires clarification, for example during public holidays such as Idul Fitri or Idul Adha when banking windows may be reduced.

Our aerith account policy and data handling

We collect only the data necessary to provide core services and to meet legal obligations related to payments and identity verification. Our data handling conforms to our privacy statement, which details retention periods, categories of personal data and how to make a request. We keep logs of transactions and session activity to support dispute resolution and to validate compliance with local law.

We reiterate that users are responsible for checking whether participation in markets such as Liga 1, Piala AFF or Piala Indonesia is lawful in their jurisdiction. We do not make representations that our services are legal in any particular city, including Surabaya, Bandung or Semarang; individuals must check local rules.

Your rights and legal enquiries to aerith

You may contact our legal team for inquiries about data access or to raise jurisdictional concerns. For initial requests, direct email to the address shown on our contact page or use the in-app support channel. We log all legal enquiries and typically confirm receipt within our stated response window.

Key points recap:

• We provide services only where local law permits and we do not operate in prohibited jurisdictions.
• Users must verify eligibility before using account features or payments such as BCA, e-wallet or mobile banking routes.
• We maintain documentation for transactions involving esports, live-dealer sessions, slots and sportsbook events; review of records is available via legal request.

If you need to raise a legal matter or request records, contact our legal team with reference to your account ID and the relevant transaction or session date (for example around public events such as Imlek or Nyepi). We will handle the request in accordance with applicable law and our internal procedures.

We at aerith undertake to keep our policies transparent and to update this notice when operational changes affect jurisdictional availability or data practices.